About​ Me

About me

I am an enthusiastic marketer based in Vancouver, who seamlessly blends analytical insights with creative processes to build engaging marketing strategies.

About my journey

My journey began at the age of 17 when I moved to Canada, and since then, I’ve embraced diverse experiences. With extensive hospitality expertise at Rocky Mountaineer and a deep understanding of intercultural communications, I excel in creating exceptional guest experiences.
My skills include teamwork, multitasking, and attention to detail. As a Bachelor of Business Administration student, I’ve honed my marketing skills and developed integrated marketing communication strategies.
In my volunteer roles, I’ve led digital media efforts and served as a student council president, making a positive impact in various communities. I’m multilingual, love skiing, and enjoy exploring new places while documenting my experiences through content creation.

My Interests

Languages
Fluent in Kazakh and Russian. Full Professional Proficiency in English.
Learning French, Ukrainian, and American Sign languages at the moment.

Skiing
I love mountains, skiing helps to lead a balanced lifestyle.
Maintaining overall well-being, and flexibility.

Experience

Read more about my projects, and see the graphics in my portfolio.

January 2023 – Present

Douglas Students’ Union Marketing Association, New Westminster, BC

Head of Digital Media

Developed a new branding, logo, colour palette, and typography.
The Association got more recognition among students. 
Managed all social media strategy, and created content for accounts which led to improved Reach, Engagement and Following of the accounts.

April 2023 – Present

Rocky Mountaineer
Vancouver, BC

Guest Experience Specialist

Proactively resolved guest inquiries, and concerns, consistently exceeding expectations and fostering a positive and welcoming environment for 500–800+ guests daily.
Executed daily operations to ensure exceptional service and a world-class guest experience.
Delivered special guest requirements, including accessibility needs, as required.

2015 – Present

New Westminster, BC

Content Creator

Sharing moments of my life in photo-video format, using social media as my digital diary.
Had a collaboration with GongCha New Westminster, increased their reach by 813%. 

September 2022–February 2023

Bath & Body Works
Burnaby, BC

Sales Associate

Communication · Customer Experience · Upselling · Brand Loyalty · Customer Satisfaction · Teamwork · Solution-oriented · Sales · Merchandising · Direct Sales · Visual Merchandising · Face-to-Face Sales · Customer Service
Increased sales revenue through effective upselling, product knowledge, and organization.
Utilized various sales techniques to close deals and exceed sales targets.

May–August 2022

Travel Club Kazakhstan
Almaty, Kazakhstan

Administrative Assistant

Handled negotiations, and communicated with customers, and government officials of the UK, Australia, France and others.
Leveraged strong personal skills to build lasting relationships, enhancing customer loyalty and satisfaction. 
Worked with documents and strict deadlines
This experience taught me multitasking and a variety of skills.